PRIVACY POLICY

Overview

At Velor ("Velor", "we", "us", or "our"), we are committed to protecting your privacy and ensuring you feel confident about how your personal data is handled when you use our platforms and services.

This Privacy Policy explains what data we collect, why we collect it, how we use and protect it, and what rights you have regarding your personal information. This policy applies to all Velor-operated websites, applications, and services across our brand portfolio.

Data We Collect

Information you provide

When you create an account, post a listing, apply for a job, or contact us, you may provide:

• Name and contact details (email, phone number, address)
• Account credentials
• Profile information and preferences
• Listing content, including descriptions and images
• Payment and billing information
• Communications you send to us or other users

Information collected automatically

When you visit our platforms, we may automatically collect:

• Device information (browser type, operating system, device identifiers)
• Log data (IP address, access times, pages viewed, referring URL)
• Location data (approximate, based on IP address)
• Usage patterns and interaction data

How We Use Your Data

We process your personal data for the following purposes:

• Providing our services: To operate our platforms, process transactions, and deliver the features you use
• Improving our products: To analyze usage patterns and improve functionality, performance, and user experience
• Communication: To send you service updates, respond to inquiries, and provide customer support
• Safety and security: To protect our users, detect fraud, and ensure platform integrity
• Legal compliance: To comply with applicable laws, regulations, and legal processes
• Marketing: With your consent, to send promotional communications about our products and services

Sharing & Disclosure

We do not sell your personal data. We may share your information with:

• Service providers: Trusted partners who help us operate our services (hosting, analytics, payment processing, customer support)
• Velor group companies: Other brands within the Velor portfolio, to provide integrated services
• Legal authorities: When required by law, or to protect the rights, property, or safety of Velor and our users
• Business transfers: In connection with a merger, acquisition, or sale of assets

All third-party service providers are contractually bound to protect your data and use it only for the purposes we specify.

Cookies & Tracking Technologies

Our platforms use cookies and similar technologies to enhance your experience. These include:

• Essential cookies: Required for the platform to function properly
• Analytics cookies: Help us understand how visitors interact with our platforms
• Preference cookies: Remember your settings and preferences
• Marketing cookies: Used to deliver relevant advertisements (with your consent)

You can manage your cookie preferences through your browser settings or our cookie consent tool on each platform.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. When your data is no longer needed, we securely delete or anonymize it.

Typical retention periods include:

• Active account data: retained while your account is active and for 24 months after closure
• Transaction records: retained for 7 years for tax and legal compliance
• Analytics data: retained in aggregated/anonymized form indefinitely

Your Rights

Under applicable data protection laws (including the GDPR), you have the right to:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data ("right to be forgotten")
• Restriction: Request that we limit the processing of your data
• Portability: Request your data in a structured, machine-readable format
• Objection: Object to processing based on legitimate interests or direct marketing
• Withdraw consent: Where processing is based on consent, withdraw it at any time

To exercise any of these rights, please contact us at privacy@velor.group. We will respond within 30 days.

International Transfers

As Velor operates across multiple European countries, your personal data may be transferred to and processed in countries within the European Economic Area (EEA). When transfers occur outside the EEA, we ensure adequate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

Children's Privacy

Our services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately and we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of significant changes by posting a notice on our platforms or by sending you a direct notification.

We encourage you to review this page periodically to stay informed about our privacy practices.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please reach out to us:

Velor
Email: privacy@velor.group